Getting Help

Help is available

It can be difficult to overcome problem gambling on your own. If you need support and would like to talk to someone about your gambling habits or the habits of somebody you care about, Burswood provides private and confidential counselling services to all Casino patrons.

Burswood's Responsible Service of Gambling Team

Call a team member on +61 8 9362 7914 or email rsg@burswood.com.au to discuss Burswood's RSG programmes, including our Self-Exclusion and Third Party Exclusion programmes.

Free and Confidential Advice is Available

Gambling Help WA is a division of Centrecare. It is a not-for-profit organisation delivering a wide range of counselling services across Western Australia. All counselling staff are experienced professionals with qualifications in psychology, social work or other social science disciplines.
Contact:
Gambling Help WA, +61 8 9325 5133 (during business hours) or view the
Gambling Help WA brochure

The Problem Gambling Helpline is a 24-hour confidential telephone counselling and referral service for anyone who would like to know about gambling related problems and how to deal with them. The Problem Gambling Helpline can also help arrange free professional face to face counselling.
Contact:
Problem Gambling Helpline, 1800 858 858 (24-hour service)

It is important to remember that these services will not judge you or discriminate against you. Their role is to support you and to provide helpful, practical advice to address your gambling concerns.

What to Expect from Counselling

It can be useful to talk to a counsellor who is aware of problem gambling issues and who is committed to supporting you with your decision to alter your gambling behaviour.

A counsellor will work with you to put strategies in place that will help you reach your goal and reduce the risk of returning to gambling. A financial counsellor can also help you sort out your money management and help you devise a plan to repay your debts.

Should you have any questions about our RSG practices, or how we can help, contact a member of our Responsible Service of Gambling Team on +61 8 9362 7500 or email rsg@burswood.com.au.